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Frequently Asked Questions: 

 

1.      What steps have been put in place in dental to help keep us all safe during this pandemic? 

 

We have been following the guidance of Indian Health Service (IHS), the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).  Among these changes are:

 

·        Treating only dental emergency patients and determining by phone what needs to be treated in the office.  This is why we have cancelled all scheduled appointments.  Dental treatment carries many risks to the patients and the staff.

 

·        Screening patients for signs of Coronavirus infections (temperature, questions etc.).

 

·        Asking patients and staff to wear facemasks at all times in the building.

 

·        Limiting the access to the building and keeping patients in their cars until we are ready to seat them in the dental chair.

 

·        Increasing of infection control personal protective equipment (PPE) and disinfection processes.

 

·        Using the dental drill only if necessary.  Every time a dental drill or ultrasonic tooth cleaner is used it sprays up a cloud of dangerous aerosols.

 

·        New technologies that make providing dental treatment safer are being explored and purchased.

 

Although these practices take more time and limit the number of patients we can treat, they minimize our patient and staff exposure to the COVID-19 virus.  This keeps you safe and allows our staff to continue serve you.  Remember - if someone gets sick they need to stay home for many days.

  

2.      I had a dental appointment cancelled during this pandemic. - or-   I have an appointment scheduled in the future. How will I get a new appointment?  

 

A letter will be sent out or a phone call will be made to all patients who had an appointment scheduled to explain the process.  Simply put:  All scheduled patient appointments that are currently on the books have or will be cancelled. 

 

·        All patients that had an appointment cancelled will be able to call to reschedule their appointment.  Priority will be given to elders, urgent needs and procedures that do not require the dentist to use a drill or for the hygienist to use an ultrasonic scaler.

 

·        The only patients who will be permitted to schedule an appointment at this time are those who have had their appointment cancelled since March 16, 2020

 

3.      How do I get care for my dental emergency?

 

Patients with a dental emergency should call the following numbers to find out when to come in.  Time is set aside every morning for this need.  

 

Sault Tribal Health Center Dental:            (906) 632-5260

 

St. Ignace Dental:                                    (906) 643-7202

 

Manistique Dental:                                    (906) 341-9547

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